Exchange items across your entire inventory and encourage shoppers to add more to their cart.
Exchanges…instantly. Now, your customers don’t have to wait for the return process to complete an exchange.
Offer your customers a discount up to a percentage of your choosing to incentivize a return.
The exchange options are endless. Waive shipping fees, exchange balance, and order processing fees.
Target a custom group of shoppers with unique incentives like free shipping on their exchange.
Automatically transfer the original discount to your exchange order.
Retain More Customers With Every Exchange
Give your customers the exchange options they want so you can put that money back into your business. Return Rabbit’s exchange tools make refunds a thing of the past.
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Turn Refunds Into Exchanges
Return Rabbit’s fully automated platform saves time for your customer support team and accelerates the exchange process so your customers get the right items, faster. Less support tickets, happier customers, and more revenue in your pocket—what more could you ask for?
Exchange Incentives That Boost Revenue
Return Rabbit’s exchange portal supports exchanges in all forms:
Full Catalog Exchanges
Instant Exchanges
Exchange Bonus Credit
Custom Exchange Capabilities
Shopper Groups
Discount Carry Forward
A win-win solution
Save Time, Save Money
Stop being bogged down by your technology. Automated processes allow your support team to tackle other complex problems.
Strengthen Customer Loyalty
A better return experience encourages repeat purchases and repeat purchases foster loyal customers and brand advocates.
Increase Customer Acquisition
68% of shoppers say they’re more likely to purchase online from merchants who have an automated returns solution.
Drive 5x ROI
More exchanges and fewer returns means more money back in your pocket.
Exchanges First, Returns Last
Promote exchanges at every opportunity throughout the returns process and build your business with Return Rabbit.